How can we help?
Get the clarity you need to scale your app. Our dedicated support team is here to assist you with every step of your growth journey.
Common Questions
How long does it take to start seeing installs?
Once your campaign is approved, installs typically begin appearing within 4-12 hours depending on the target region and retention type selected.
Are these installs from real users?
Yes, Knockzy utilizes a network of real Android and iOS devices. We do not use bots or emulators, ensuring high retention and store policy compliance.
Can I target specific countries or cities?
Absolutely. We offer granular geographical targeting, including country-level, state-level, and major city-level targeting to reach your ideal audience.
What happens if my app is removed from the store?
If an app becomes unavailable, campaigns are automatically paused. You can contact support for a refund of the remaining balance or redirect the budget to another app.